Skip Navigation or Skip to Content

Frequently Asked Questions

Beeline Background

What is Beeline?

Beeline is a digital platform and set of tools designed to help student loan holders pay off their debt faster and with lower overall total costs. It’s easy to use as an app or on the web, it fits right into your existing behaviors and spending habits, and it can help you accelerate your Time-To-ZeroTM and move towards financial freedom faster!

Does using Beeline cost me anything?

It doesn’t cost you anything to pull in all of your loan data so you can see and manage them all in one place.  However, there is a nominal monthly transaction fee of $3.50 that will be charged once you begin leveraging Beeline’s Accelerators to speed up paying down your loans. If you take advantage of our discounted Annual Plan the rate is only $3 per month ($36 per year).

Want to utilize all of Beeline’s capabilities for free? Refer your friends! For every friend you refer who activates their account and also begins using Beeline, you get a month for free. Plus, think about how happy they’ll be when they too start paying down their loans faster!

What are “Accelerators”?

Accelerators are the turbo-charges that power paying down your loans faster. By signing up for Beeline’s Accelerators you’ll be able to apply even more dollars directly to the principal of your student loans to accelerate your Time-To-ZeroTM and reduce the total cost of your loans. Check out the Solutions page here to learn more about the Accelerators and how the Beeline solution works.

How do I get started?

Getting started is easy! Click here or visit the Apple Store or Google Play to download the Beeline App. The App will walk you through setting up your profile, adding your student loans, connecting your payment accounts, and signing up for paydown accelerators. Then, live your life and watch your loans shrink!

Does Beeline have a mobile app? How do I access it?

Beeline has a very easy-to-use mobile app, which can be downloaded through the Apple Store or Google Play.  Alternatively, if you prefer you can access all functionality of the app by logging in here.

What happens when one of my loans is paid off?

First, let us say Congratulations! Second, Beeline will automatically apply the accelerated savings you accrue through the Beeline app to any additional loans that you still have connected through the Beeline App. By default, Beeline funnels all accelerated payments to the principal of the loan with the highest interest rate.  However, you can choose to select an alternative loan to receive these Beeline payments.

What happens when all of my loans are paid off?

First, we do a dance and shout out, Congratulations! And you may even receive a special surprise from the Beeline team…  Second, we will automatically stop funneling money you’ve earned through Beeline to the loan servicers so you can keep that money and use it for something you’ve always wanted!

What if my partner and I both have loans we want to paydown?

Currently, Beeline accounts can only be set up for one student loan holder, so each individual will need to setup their own Beeline account.

Can Beeline really help me pay down my loans faster?

Yes! By applying incremental funds (no matter how small) to the principal of your loans, you will cut down your Time-To-ZeroTM and reduce the total cost of your loans. Don’t believe us? Play around with this calculator to see some real numbers.

Can I use Beeline to pay down my loans while I’m still in school?

Heck Yes! Paying down the principal of your loans while you’re still in school can have an even bigger impact on shrinking your Time-To-ZeroTM and reducing the total cost of your loans – the sooner you start using Beeline, the faster you pay them down. Getting started with Beeline while in school is a painless and easy way to accelerate your Time-To-ZeroTM!

How does Beeline make money?

Beeline exists to support student loan holders like you in accelerating paying down student debt so you can get to financial freedom faster. While we do charge Beeline users a nominal transaction fee, we do have other sources of revenue through partnerships and business relationships with companies who share our purpose in helping you accelerate paying down your student loans.

Using Beeline

How do I get started using Beeline?

Creating a Beeline account is easy and can be done in a matter of minutes. Click here to setup your account and get started. Or go to the Apple App Store or Google Play to download the Beeline App. In either case, we’ll walk you through creating your account, adding your loans and payment methods, and accelerating your pay down!

How do I get help using Beeline? How can I contact someone at Beeline?

Feel free to contact us at any time and get connected with someone who will personally help you by emailing support@beelineme.com, or submitting a request here.  Our team will contact you within 24 hours.

How do I connect my loans? What information do I need? What if I want to add or delete any loans?

During the Get Started process, the Beeline App will walk you through how to connect your Student Loans and tell you exactly what information you need. As long as you have your login and password information for your bank or loan servicers, it’s super fast and easy to connect your accounts. All of your login information should be readily available on your loan statements.

If at any point you need to edit or remove one of your loans, or add another one, you can easily do it right in the Finances section of the Beeline App.

What types of loans can I paydown with Beeline?

Beeline was specifically created to help current and former students pay down their student loan debt. You can link any education loans that are in your name through Beeline.

How do I connect my bank accounts and credit cards? What information do I need? What if I want to add, delete or change any bank accounts or credit cards?

Similar to managing your Loan Accounts, the Beeline App will walk you through adding payment methods – bank accounts, credit and debit cards. You have flexibility to edit, add, or remove payment methods at any time from right within the Finances section of the Beeline App.

What if I refinance or consolidate some of my loans? How do I make changes to the loan information in Beeline?

Whether you refinance or consolidate your existing loans, take out new loans, or pay any of them off (that’s the goal – yay!) you can manage all of these updates right in the Finances section of the Beeline App.  By clicking on the gear icon on the right-hand side of the loan, you can easily update or manage the details of that loan.

How do I deactivate my Beeline account?

If you desire to deactivate your Beeline account, you can do so by emailing support@beelineme.com, or submitting a request here.  Within 72 hours we will fully deactivate your account, cancel all pending loan payments and send confirmation back to you when it has been completed. 

Growing Your Community of Bees

I have friends who would totally benefit from using Beeline — how do I invite them?

We’re glad you asked! Click here to easily invite your friends and get a little bonus towards your loan pay down as well: For every friend you refer who activates their account and also begins using Beeline, you get a month for free. Think about how happy they’ll be when they too start paying down their loans faster!

How do I become a Beeline Ambassador for my school or company?

We’re always building out local teams of Beeline Ambassadors throughout the country, at different companies and on various college and university campuses.  If you’re interested in joining our team and helping others get out from under their student loans too, contact us at support@beelineme.com or through this form.

Security

Are all my accounts and data secure?

Yes! Security is our top priority. The Beeline solution is built on proven, highly secure technologies and will only leverage technology solutions that adhere to the strictest information and data security standards such as two-factor authentication. If you have any questions or concerns about the security of your data, please contact us at support@beelineme.com or through this contact form.

Will Beeline ever share or sell my information?

Never! Beeline uses aggregated, non-user-specific information to inform business decisions, promote positive change, and to identify and analyze trends. However, your personal data is private and will never be shared or sold. More details are available in our Privacy Policy located here.